Terms & Conditions

www.johnmackieart.com is an authorised website selling art from John Mackie Ltd.

These terms and conditions of sale ("Terms and Conditions of Sale") explain your rights and obligations in relation to any purchase, order, receipt, or delivery of any item from John Mackie Ltd and its subsidiaries or affiliates ("John Mackie Ltd") through this johnmackieart.com website ("website").

Contact Details

Our registered address is: Greenlea, Mytholmes Lane, Keighley, West Yorkshire BD22 8EZ. Telephone number: 01535 642 103.

You can write to us at our registered address above or via email [email protected]

Standard Delivery

For the UK and Ireland we endeavour to deliver your order within 4-5 working days. For Europe and Worldwide we endeavour to deliver your order in 6-7 working days, although this does depend on import processing and local transit.

Postage and packing charges Worldwide are included in the price of the item.

Price and Payment Terms

For orders placed on this website, John Mackie Ltd accepts: Visa Debit, Visa Electron, Visa Credit, Mastercard and UK Maestro. For information on other methods of payment please call 01535 642 103.

Prices are subject to change without notice. John Mackie Ltd are not responsible for typographical errors.

Satisfaction Guarantee

In the event that the item is found to be Damaged on Arrival, you must notify John Mackie Ltd within 3 days of receipt by calling 01535 642 103 or e-mail [email protected]

Items must be returned in their original condition and packaging. Upon return of the item, John Mackie Ltd will either refund the item or exchange it for a replacement.


You may cancel your order up until the point where the item has been dispatched unless you have been made aware that the item is referred to as a ‘Commission’ or has been ordered specifically for your request.

Returns & Refunds

Where a item has been ordered mistakenly, John Mackie Ltd will accept returns up to 30 days after receipt of the item. Returns must be logged by calling 01535 642 103 and it is the buyers responsibility to return the item in a re-saleable condition, in their original condition and packaging. Shipping costs for returns where there is no fault with the item must be covered by the buyer.

Limitation of Liability

These limits do not supersede your statutory rights. For items purchased on this site, except for claims of personal injury or death, the maximum liability of John Mackie Ltd shall not exceed the actual purchase price of the item. John Mackie Ltd shall not be liable for special, incidental, consequential, or indirect damages.

Other Information

We advise you to print a copy of your order for your information in the future.

UK Customers

If you purchased any item listed by John Mackie Ltd on this website in the UK from this website, any contract between us will be governed by English law and the courts of England and Wales will have non-exclusive jurisdiction over any disputes arising out of or in connection with this contract. All dealings, correspondence and contracts between us will be made or conducted in the English language.

You may have other rights granted by law and under the website and these Terms and Conditions of Sale do not affect these.

Confirming your identity

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.